Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Based in Western Europe, I'm a tech enthusiast with a track record of successfully leading digital projects for both local and global companies.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
May 2025 Eager to Build the Next Milestone Together with You.

AR-Enabled Product Design

Abstract:

Augmented Reality (AR) design has a significant impact on product development and innovation, as it allows overlaying digital information onto the physical world. This technology accelerates innovation, reduces costs, and improves customer experiences. AR also revolutionizes engineering by enabling virtual prototyping and real-time refinement of digital prototypes, saving time and resources. Directors of Technologies and Directors of Engineering play a vital role in driving AR adoption within their organizations, fostering a culture of innovation and continuous improvement. Embracing AR in technology and engineering presents challenges related to evolving technology and user adoption, but also offers substantial opportunities for growth and competitive advantage.

Visualize an abstract universe where the divide between the tangible and virtual worlds meld into an enchanting fusion of varying shades of blue. Imagine in this space, a Middle-Eastern female director of technology and a Hispanic male director of engineering appearing as futuristic architects, encircled by hovering, holographic prototypes of varied products. These blueprints dynamically transform, mirroring real-time modifications and breakthroughs. Picture this scenario as a vibrant center of creativity and technology, where AR interfaces seamlessly collate digital enhancements onto physical elements, augmenting user interaction. The ambience radiates a vibration of progression and modification, underlining the game-changing role AR contributes in revolutionizing product design, minimizing expenses, and enriching customer engagement. Through abstract tokens of flexibility and growth, express the trials and prospects this tech frontier brings, all wrapped in an enthralling, blue-hued, digital panorama.

AR in product design: a revolutionary impact

Step aside, traditional design methods - there's a new player in town, and it's shaking things up in the most exciting way! I'm talking about Augmented Reality (AR). This technology brings the digital world into our physical space, overlaying digital information right where we need it most. Allowing us to visualize, interact, and tweak products in a real-world context before a single prototype is built, AR is redefining what’s possible in product design.

It means laying out digital blueprints over physical objects, spotting design flaws early on, and making instant adjustments without breaking a sweat. As we navigate through this new terrain of product design fused with AR, we are looking at faster innovation cycles, reduced costs, and incredibly enhanced customer experiences.

But that's not all. The real magic is how AR can transform our engineering practices and elevate the role of directors in leading these innovations. Let's dive into how AR is setting the stage for the next big leap in product design, from concept to reality.

Accelerating innovation and reducing costs

Let’s face it, traditional product development can sometimes feel like watching paint dry. Enter Augmented Reality (AR), and suddenly, things are moving at the speed of light! AR equips us with the ability to create rapid prototypes and refine designs on the fly, putting a turbocharger on the innovation engine.

Imagine being able to test and modify a product concept in real-time, spotting flaws, and making adjustments before even producing the first physical prototype. This iterative design approach enabled by AR not only saves significant time but also significantly trims down costs. Who doesn’t love saving a buck or two, right?

Gone are the days of laborious back-and-forth between design and production teams. With AR, what you see is literally what you get. This streamlined process reduces the chances of errors slipping through the cracks and ensures that everyone is on the same digital page. Faster time-to-market is no longer a distant dream but a reality we can touch and feel.

The beauty of AR is that it allows for dynamic visualization of products in their intended environment, providing an eagle-eye view of potential issues and enabling quicker iterations. In doing so, AR cuts down on the resources needed for physical prototypes, slashes waste, and, most importantly, keeps that innovation wheel spinning.

So, let's raise a glass to AR for making product design faster, cheaper, and all-around more fun!

Enhancing customer experiences

When it comes to customer experiences, AR is a game-changer. The ability to overlay digital information onto the physical world means that customers can interact with products in ways they never could before. Imagine trying out furniture in your living room without ever leaving your couch or seeing how a new appliance fits in your kitchen before making a purchase. That’s the magic AR brings to the table!

How does AR pull off this wizardry? It boils down to a few key tricks:

  • Interactive Product Demos: Customers can see a 3D model of a product right in their personal space, exploring features and functionalities as if the actual product were present. Companies like IKEA and Wayfair have already put AR to good use by allowing customers to visualize furniture in their homes.
  • Virtual Try-Ons: AR is revolutionizing the fashion and beauty industries by enabling virtual try-ons. Brands like Sephora and Warby Parker offer apps where customers can try makeup or glasses using their smartphone camera, drastically reducing the guesswork and enhancing satisfaction.
  • Enhanced In-Store Experiences: Retailers are using AR to create immersive shopping experiences. Think about navigating through a store where AR provides additional product information, reviews, and recommendations, right at your fingertips, making shopping more informed and enjoyable.

The results? Increased customer engagement and satisfaction. Customers feel more confident in their purchasing decisions and enjoy the process much more. Plus, it doesn’t hurt that these AR features bring a certain "wow" factor, making the shopping experience not just a task, but an enjoyable journey.

AR isn't just a fancy trick; it's a practical tool that addresses real needs, making the customer journey smoother and more enjoyable. So, if you’re looking to boost customer engagement, a sprinkle of AR might just do the trick!

revolutionizing engineering practices with AR

Okay, let's talk engineering – a field where precision is king, and a millimeter off can mean the difference between groundbreaking and ground-breaking news. AR is here to breathe fresh life into these practices, making virtual prototyping and real-time design refinements a breeze.

Picture this: instead of laboring over blueprints and physical prototypes, you can create and tweak virtual models with a few gestures. AR allows engineers to overlay digital prototypes onto the real world, giving them a clear view of how designs will fit and function in their intended environment. This method isn’t just about spotting flaws early; it’s about refining those designs continually and effortlessly.

The benefits? They're as clear as a high-definition AR display:

  • Significant Time Savings: Real-time refinements mean less time spent on back-and-forth corrections. Engineers can make adjustments on the spot, speeding up the entire development process.
  • Resource Efficiency: Fewer physical prototypes mean less material waste. Plus, AR-powered designs can be evaluated, adjusted, and approved digitally, slashing both resource use and costs.
  • Enhanced Quality: With AR, engineers get a holistic view of the design, catching potential issues before they become expensive mistakes. This leads to higher-quality final products because tweaks can be made without the constraints of physical prototyping.

I mean, who wouldn’t want to save time and money while producing better-quality engineering outcomes? It’s like having your cake, eating it, and discovering it’s zero calories! AR transforms traditional engineering practices, making the process more efficient and, dare I say, a bit more enjoyable. So, let’s embrace the future – because, let's be honest, it’s here, and it looks fantastic.

the role of directors in driving AR adoption

Alright, it’s time to talk about the driving forces behind AR adoption within organizations: our trusty Directors of Technology and Directors of Engineering. These folks don’t just keep the lights on; they’re the ones who flip the switch on innovation and keep the rest of us moving forward.

Directors of Technology play a pivotal role in fostering a culture of innovation. It starts with their vision and leadership. They create an environment where creativity is encouraged, and experimentation isn’t just permitted—it’s celebrated. By championing AR technologies, they show the team that it’s okay to think outside the box. And let’s be honest, who doesn’t want to work in a place where the box is practically non-existent?

Directors of Engineering, on the other hand, are the masterminds of implementation. They’ve got their hands on the pulse of day-to-day operations and ensure AR tools are seamlessly integrated into workflows. They provide the technical know-how and strategic direction needed to translate AR capabilities from concept to practical application.

The roadmap to driving AR adoption is pretty straightforward:

  • Championing Innovation: By actively promoting AR initiatives, directors inspire their teams to embrace new technologies and methodologies.
  • Providing Resources and Training: Ensuring the team has the tools and knowledge needed to leverage AR effectively.
  • Driving Continuous Improvement: Encouraging an iterative approach to product design and engineering, propelled by the real-time insights provided by AR.
  • Collaboration: Facilitating cross-departmental communication to ensure everyone is aligned and working towards a common goal.

In a nutshell, these directors are the unsung heroes, merging vision with execution. By integrating AR into our processes, they’re not just improving products—they’re making our work a lot more fun (and efficient) too!

Challenges and opportunities

Let me be upfront: adopting AR technology comes with its fair share of challenges, but the opportunities it presents make the effort worthwhile. One of the biggest hurdles is keeping pace with the technology's rapid evolution. Just when you think you've got it figured out, a new version or update rolls out, bringing new features and complexity. Staying ahead of the game requires continuous learning and adaptability, which can be a tall order for any team.

Ensuring user adoption is another challenge. AR may seem magical to some, but to others, it can be intimidating or even unnecessary. Overcoming resistance to change involves educating teams, providing ample training, and demonstrating the tangible benefits that AR can bring to their daily tasks. It’s not just about implementing the technology; it’s about fostering a culture that embraces it.

However, the opportunities AR offers make these challenges worth tackling. For organizations willing to invest time and resources, AR can drive significant growth. By enhancing product design and engineering practices, organizations can develop more innovative and higher-quality products, faster. Moreover, AR’s potential to create immersive customer experiences can set companies apart from the competition, giving them a noticeable edge in the market.

Here’s how I see it:

  • Increased Efficiency: Streamlined processes and reduced need for physical prototypes translate to faster time-to-market.
  • Better Decision-Making: Real-time data and visualization tools provide valuable insights, paving the way for more informed decisions.
  • Enhanced Collaboration: AR can facilitate better communication across departments by visualizing ideas and feedback in an easily understandable way.
  • Competitive Advantage: Leveraging AR can differentiate brands, attracting customers who appreciate advanced, interactive experiences.

In summary, while the path to AR adoption may be strewn with challenges, the rewards on the other side - growth, innovation, and a competitive edge - are well worth the journey. Plus, embarking on this adventure often brings a sense of excitement and fresh energy to the team, making the ride all the more enjoyable.

Embracing the future of AR-enabled design

We've explored the exhilarating possibilities AR brings to product design and engineering, from accelerating innovation and reducing costs to enhancing customer experiences and revolutionizing engineering practices. AR not only speeds up the design process but also elevates the quality and efficiency of our work. Moreover, it puts directors in the driver's seat to champion and implement this cutting-edge technology within their organizations.

The challenges of adopting AR are balanced by the incredible opportunities for innovation and competitive growth. Organizations that embrace AR can expect increased efficiency, smarter decision-making, enhanced collaboration, and a real competitive edge. So, let's gear up and step into this exciting future together; after all, who doesn't like a bit of digital magic in their daily grind?

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25 Years in IT: A Journey of Expertise

2024-

My Own Adventures
(Lisbon/Remote)

AI Enthusiast & Explorer
As Head of My Own Adventures, I’ve delved into AI, not just as a hobby but as a full-blown quest. I’ve led ambitious personal projects, challenged the frontiers of my own curiosity, and explored the vast realms of machine learning. No deadlines or stress—just the occasional existential crisis about AI taking over the world.

2017 - 2023

SwitchUp
(Berlin/Remote)

Hands-On Chief Technology Officer
For this rapidly growing startup, established in 2014 and focused on developing a smart assistant for managing energy subscription plans, I led a transformative initiative to shift from a monolithic Rails application to a scalable, high-load architecture based on microservices.
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2010 - 2017

Second Bureau
(Beijing/Paris)

CTO / Managing Director Asia
I played a pivotal role as a CTO and Managing director of this IT Services company, where we specialized in assisting local, state-owned, and international companies in crafting and implementing their digital marketing strategies. I hired and managed a team of 17 engineers.
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SwitchUp Logo

SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
Second Bureau Logo

Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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Please be aware that the articles published on this blog are created using artificial intelligence technologies, specifically OpenAI, Gemini and MistralAI, and are meant purely for experimental purposes.These articles do not represent my personal opinions, beliefs, or viewpoints, nor do they reflect the perspectives of any individuals involved in the creation or management of this blog.

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