Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Based in Western Europe, I'm a tech enthusiast with a track record of successfully leading digital projects for both local and global companies.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
May 2025 Eager to Build the Next Milestone Together with You.

Voice Recognition Advancements

Abstract:

Voice and speech recognition are essential for the development of Voice AI, enabling natural and intuitive interactions between humans and machines. This technology has diverse applications, from customer service to healthcare, and requires collaboration between the CTO, Director of Technologies, and Director of Engineering for successful implementation. Voice AI is seen as having immense potential for businesses and society, with the CTO expressing excitement about its possibilities.

Create a futuristic abstract image that symbolizes the amalgamation of human minds and sophisticated artificial intelligence through voice and speech recognition systems. Visualize this as an orchestra of abstract shapes and surreal entities, predominantly in diverse shades of blue, portraying the fluid and intuitive interaction between people and technology. Incorporate symbolic visuals representing cooperation like joint geometric forms or merging radiance paths, hinting the alliance between a Caucasian female Chief Technology Officer (CTO), a Hispanic male Director of Technologies, and a Black female Director of Engineering. The artistry should emit excitement and potential, reflecting their collective optimism around the transformative influence of Voice AI on businesses and societies.
Voice Recognition, Speech Recognition, and AI: A Chief Technology Officer's Perspective on the Future of Technology

Voice Recognition and Speech Recognition: The Foundation of Voice AI

As a Chief Technology Officer, I am always on the lookout for technologies that can create meaningful changes in the world. Among the most promising advances are those related to voice and speech recognition. These technologies have laid the groundwork for Voice AI, a field that is poised to revolutionize the way we interact with machines.

The Importance of Voice and Speech Recognition

Voice recognition and speech recognition are at the core of Voice AI. Voice recognition relates to a machine's ability to identify the speaker, while speech recognition is the process by which a machine interprets spoken words. Both capabilities are necessary for voice assistants like Siri, Alexa, and Google Assistant to function effectively.

The Emergence of Voice AI

Voice AI combines voice and speech recognition technologies with natural language processing (NLP) to create more natural and intuitive interactions between humans and machines. NLP enables Voice AI to understand context, sentiment, and intent, allowing it to respond in a more human-like manner.

Applications of Voice AI

Voice AI has numerous applications in various industries, from customer service to healthcare. For instance, voice assistants can help automate repetitive tasks, enabling human agents to focus on more complex issues. In healthcare, Voice AI can assist in monitoring patient health, scheduling appointments, and even answering health-related questions.

The Role of a Director of Technologies and a Director of Engineering

Both the Director of Technologies and the Director of Engineering play vital roles in the development and implementation of Voice AI within an organization. The Director of Technologies focuses on exploring new technologies and determining their strategic value, while the Director of Engineering is responsible for overseeing the technical implementation of these innovations.

Collaboration between the CTO, Director of Technologies, and Director of Engineering

Collaboration is essential for the successful application of Voice AI. The CTO, Director of Technologies, and Director of Engineering must work together to identify the best Voice AI solutions, ensure their alignment with business objectives, and oversee the implementation process.

Conclusion: The Future of Voice AI

The convergence of voice recognition, speech recognition, and natural language processing has led to the emergence of Voice AI, a technology that offers immense potential for businesses and society. As a Chief Technology Officer, I am excited about the possibilities that Voice AI presents, and I look forward to working with my colleagues to explore its applications and drive innovation within our organization.

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25 Years in IT: A Journey of Expertise

2024-

My Own Adventures
(Lisbon/Remote)

AI Enthusiast & Explorer
As Head of My Own Adventures, I’ve delved into AI, not just as a hobby but as a full-blown quest. I’ve led ambitious personal projects, challenged the frontiers of my own curiosity, and explored the vast realms of machine learning. No deadlines or stress—just the occasional existential crisis about AI taking over the world.

2017 - 2023

SwitchUp
(Berlin/Remote)

Hands-On Chief Technology Officer
For this rapidly growing startup, established in 2014 and focused on developing a smart assistant for managing energy subscription plans, I led a transformative initiative to shift from a monolithic Rails application to a scalable, high-load architecture based on microservices.
More...

2010 - 2017

Second Bureau
(Beijing/Paris)

CTO / Managing Director Asia
I played a pivotal role as a CTO and Managing director of this IT Services company, where we specialized in assisting local, state-owned, and international companies in crafting and implementing their digital marketing strategies. I hired and managed a team of 17 engineers.
More...

SwitchUp Logo

SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
Second Bureau Logo

Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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