Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Based in Western Europe, I'm a tech enthusiast with a track record of successfully leading digital projects for both local and global companies.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
May 2025 Eager to Build the Next Milestone Together with You.

Better boundaries for happier tech freelancing

Abstract:

The article emphasizes that freelancing in tech often becomes stressful when boundaries and expectations are unclear, leading to late-night requests, shifting priorities, and burnout. To address this, the article advocates for creating a flexible, co-authored "expectation blueprint" with clients at the outset of a project. This living document outlines practical aspects like communication channels, response times, meeting rhythms, and blackout periods, and is designed to be regularly reviewed and updated as needs evolve. Through personal anecdotes—such as managing a multicultural team in Beijing where monthly blueprint reviews prevented misunderstandings and a real-world example where blackout periods reduced after-hours work—the article illustrates how clear, collaboratively set agreements foster trust, psychological safety, and productive partnerships. Ultimately, it argues that such blueprints transform boundaries from rigid fences into shared tools that support creativity, prevent burnout, and keep freelance tech projects running smoothly, suggesting that even small, agreed-upon rules can significantly improve working relationships.

Expectation blueprint for tech freelancers

Freelancing in tech can feel like a balancing act. Since moving to Lisbon last year, I learned the hard way that a single Slack ping can wreck a sunset surf session. Maybe you have had a project where the boundaries blurred. One “quick” message turns into late night requests, or a client reshuffles priorities just as you are finding your stride. It is stressful and can wear you down. Most of the time no one is trying to be difficult; expectations were simply never set.

The pressure eases when ground rules come first. Agree on simple ways of working from the first hello and you trade drama for calm. Clear agreements spare both sides from guesswork, keep energy for the real work, and make the partnership feel like a partnership.

Building better foundations

From firefighting to friendly ground rules

Many tech freelancers know the story. You are in flow, then a late night ping arrives, or another small scope change appears in your inbox. Stress is rising because the boundaries, they showed up only once trouble started. Talking about how you work before problems appear keeps trust high and makes life simpler. Upfront clarity, backed by plenty of research, turns rough moments into smooth ones.

Turning boundaries into working agreements

Drafting boundaries together removes the awkwardness. Both sides look at a shared document so no one has to start a tense chat later. Suggest, “Let’s jot down how we will work so we both know what to expect.” This informal contract, rooted in mutual respect, supports psychological safety. Everyone feels heard, and the focus stays on the project—not on last minute texts.

Boundaries as partnership, not a fence

When boundaries are co-created, the mood changes. The goal is not to shut doors but to find what helps both parties do great work. In a 2022 survey of 230 remote developers, teams that co-wrote communication charters reported 37% fewer after-hours messages. Boundaries become shared tools, not shields.

What makes an expectation blueprint different

Living, flexible agreement—not just another contract

An expectation blueprint, created together at the start, covers everyday collaboration. No legal fine print. You revisit and tweak it without calling a lawyer.

What goes into your day to day map

A solid blueprint covers practical points:
- Preferred communication channels (Slack, email, phone)
- Typical response times so no one waits by the phone
- Meeting rhythm and how often you touch base
- Steps for urgent issues
- Recharge rules such as no calls on Sundays or after 18:00

For freelancers juggling several clients or time zones, these rhythms in writing are a lifesaver.

Keeping everyone on track as things shift

Tech projects move fast, sometimes across continents. A shared blueprint clears up confusion from day one. If you are in Lisbon and your client is in Singapore, both sides know who is online when. After introducing a blueprint on a Berlin fintech rebuild, I cut unexpected scope emails from 12 per week to just 3. One document becomes the single point of truth.

The blueprint essentials

Must-have sections for clarity

First pin down working hours and how you like to be reached:

  • Email: “I check mail twice a day and reply within 24 hours on weekdays.”
  • Chat: “Available for quick messages between 10:00 and 16:00.”
  • Video calls: “Please book at least 48 hours in advance.”
  • Phone: “For emergencies, send a note first.”

Clear hours also stop unpaid overtime from silently eating your effective rate—a lesson my Berlin startup days taught me.

Setting response times that work

Agreeing on response times removes guesswork. If the client knows when a reply comes, evening pings disappear and you get your nights back.

Check-ins, updates, and escalation steps

Schedule quick weekly check-ins or a Friday status email. Add a rule such as, “If a blocker lasts more than a day, I will flag it in our shared doc and tag you.” Problems stay small and visible.

Going further with extras

Blackout periods and digital detox

Nothing beats waking up to birds instead of Slack pings on a Sunday.

Blackout periods like “no meetings after 18:00” or “weekends are off” show respect for focus and rest. Research links these breaks to better creativity and lower burnout.

Keeping things current with review cycles

Set review points, for example monthly or after big milestones. The blueprint stays useful instead of gathering dust.

Honoring recharge rhythms

Mention vacations or preferred work sprints early. “I am offline for two weeks in August. Let’s plan around that.” Clients appreciate the honesty.

Co-creating blueprints with clients

Starting the conversation

First meetings can feel stiff. Introduce the blueprint as part of your normal process: “Here is how I work and what I need from you. Can we review it together?” Invite edits so the plan becomes shared.

Making it a living document

Use a shared doc for tweaks. Ask questions such as, “Do you prefer weekly updates on Friday or Monday?” Schedule regular reviews so the blueprint adapts as the project evolves.

Staying balanced and keeping burnout away

Regular update rituals

A short weekly call or a Friday email keeps both sides aligned. Predictable check-ins catch small issues before they grow. It also limits that creeping solitude many solo developers feel after days without real-time feedback.

Simple updates that keep things on track

A brief status note can cover:
- Work completed
- Work in progress
- Blockers
- Next steps

Don’t wait to raise red flags

If scope shifts overnight, flag it right away: “This popped up, can we adjust our plan?” Quick signals keep trust strong.

When boundaries are challenged

A midnight call? Just point back to our shared hours and head back to bed.

Quick script: “I’d love to help, but per our agreed hours I’m offline now. Let’s tackle this at 10:00 tomorrow.”

Keeping things flexible, not rigid

When business needs change, update the blueprint together. Boundaries stay visible and adaptable.

Keeping energy and well-being in check

Adaptable boundaries protect against burnout. When I managed a multicultural tech team in Beijing, monthly blueprint reviews helped us stay aligned despite multiple time zones and languages. Minor misunderstandings never grew into big headaches.

Templates and tech project examples

Simple expectation blueprint

A straightforward template covers:
- Working hours
- Communication channels
- Response times
- Regular updates
- Blackout periods
- Escalation steps
- Feedback space

Sample outline:
- Working hours: “Monday to Friday, 09:00–18:00 Lisbon time.”
- Channels: “Email for key updates, Slack for quick chats.”
- Response times: “Emails answered within one business day, Slack during working hours.”
- Updates: “Check in each Friday afternoon.”
- Blackout: “No urgent pings after 18:00 or on weekends.”
- Escalation: “Mark email as urgent for time sensitive issues.”
- Feedback: “Either side can suggest changes here.”

Making blueprints personal and practical

Adjust tone or meeting rhythm for each client. A data-heavy sprint may need biweekly calls, while another project might prefer written summaries.

Collaborative tools

Use Google Docs, Notion, or Confluence so both sides can comment in real time. The most current agreement is always available and easy to refresh.

Real results from tech projects

On one project, setting response times and blackout periods cut after-hours requests and let both sides relax in the evenings. We logged 21 late-night pings in week one; after the blueprint, that dropped to five.

During a scope change on another build, the team updated the shared doc with new deadlines instead of holding extra calls. Momentum stayed high and tensions stayed low.

For a global e-commerce build across Paris, Beijing, and Berlin, a shared blueprint clarified update times and urgent channels. The written plan bridged cultures and time zones, turning potential confusion into smooth teamwork.

Boundaries strengthen trust and creativity

Boundaries signal trust and respect

Clear boundaries show professionalism and care for the people involved. Clients feel secure when they know the ground rules.

Co-created boundaries boost engagement

When clients help shape the rules, the blueprint feels like “ours,” not “yours.” Engagement rises and hiccups fall.

Boundaries as scaffolding for meaningful work

For those who value simplicity, boundaries act like scaffolding. They hold the space where deep work happens and make independence possible.

Flexibility beats rigidity

Clients prefer clarity

Most clients welcome honest expectations. Boundaries make outcomes predictable and lower day-to-day stress.

Living blueprints invite feedback

A good blueprint leaves room for exceptions, special launches, or time zone quirks. Openness keeps the work fair and honest.

Boundaries set everyone up to win

A thoughtful blueprint removes uncertainty, frees energy for great work, and keeps the relationship healthy.

Key takeaways:
- Protect energy
- Update often
- Share ownership
- Prevent burnout
- Build trust

See also:


25 Years in IT: A Journey of Expertise

2024-

My Own Adventures
(Lisbon/Remote)

AI Enthusiast & Explorer
As Head of My Own Adventures, I’ve delved into AI, not just as a hobby but as a full-blown quest. I’ve led ambitious personal projects, challenged the frontiers of my own curiosity, and explored the vast realms of machine learning. No deadlines or stress—just the occasional existential crisis about AI taking over the world.

2017 - 2023

SwitchUp
(Berlin/Remote)

Hands-On Chief Technology Officer
For this rapidly growing startup, established in 2014 and focused on developing a smart assistant for managing energy subscription plans, I led a transformative initiative to shift from a monolithic Rails application to a scalable, high-load architecture based on microservices.
More...

2010 - 2017

Second Bureau
(Beijing/Paris)

CTO / Managing Director Asia
I played a pivotal role as a CTO and Managing director of this IT Services company, where we specialized in assisting local, state-owned, and international companies in crafting and implementing their digital marketing strategies. I hired and managed a team of 17 engineers.
More...

SwitchUp Logo

SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
Second Bureau Logo

Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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Disclaimer: AI-Generated Content for Experimental Purposes Only

Please be aware that the articles published on this blog are created using artificial intelligence technologies, specifically OpenAI, Gemini and MistralAI, and are meant purely for experimental purposes.These articles do not represent my personal opinions, beliefs, or viewpoints, nor do they reflect the perspectives of any individuals involved in the creation or management of this blog.

The content produced by the AI is a result of machine learning algorithms and is not based on personal experiences, human insights, or the latest real-world information. It is important for readers to understand that the AI-generated content may not accurately represent facts, current events, or realistic scenarios.The purpose of this AI-generated content is to explore the capabilities and limitations of machine learning in content creation. It should not be used as a source for factual information or as a basis for forming opinions on any subject matter. We encourage readers to seek information from reliable, human-authored sources for any important or decision-influencing purposes.Use of this AI-generated content is at your own risk, and the platform assumes no responsibility for any misconceptions, errors, or reliance on the information provided herein.

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