Gilles Crofils

Gilles Crofils

Hands-On Chief Technology Officer

Tech leader who transforms ambitious ideas into sustainable businesses. Successfully led digital transformations for global companies while building ventures that prioritize human connection over pure tech.1974 Birth.
1984 Delved into coding.
1999 Failed my First Startup in Science Popularization.
2010 Co-founded an IT Services Company in Paris/Beijing.
2017 Led a Transformation Plan for SwitchUp in Berlin.
November 2025 Launched Nook.coach. Where conversations shape healthier habits

anchoring for better tech freelancing deals

Abstract:

The article highlights the critical role of anchoring—the influence of the first number or expectation set—in tech freelancing and consulting negotiations, emphasizing how it can subtly shape outcomes from project fees to timelines. It explains the psychological impact of anchoring, noting that even experienced professionals are affected, and offers practical guidance on when and how to set your own anchor, including adapting your approach for different European cultures where negotiation styles and expectations vary widely. The article provides actionable tips, such as showing value before discussing price, using data or examples to justify rates, and leveraging non-monetary anchors like project scope or delivery speed to set expectations before money is mentioned. Distinctive elements include specific scripts and a checklist for confident anchoring, advice on handling low client offers, and mindset techniques—such as recalling past successes and preparing key statements—to manage pressure. Personal anecdotes, like using a background in science and analytics to anchor value in client meetings, illustrate the benefits of leading with expertise. Ultimately, the article underscores that mastering anchoring is not just about stating a price—it’s about framing your value, confidently navigating lowball offers, and using both monetary and non-monetary cues to foster fairer, more productive client relationships.

Anchoring shapes the outcome of almost every negotiation, yet it often goes unnoticed—especially in tech freelancing and consulting. The first number mentioned, whether a project fee or timeline, quietly sets the tone for everything after. For those of us working independently in tech, understanding anchoring can make a big difference in getting paid fairly or ending up with rates that don’t reflect our real value. I’ve learned this the hard way, both as a consultant and while running teams across Europe and Asia.

This article explores how anchoring works in tech pricing, why the first number matters so much, and how even experienced people (myself included) can be influenced by it. I’ll share advice on when and how to set your anchor, how to adapt to different European cultures, and what to do if a client tries to lead with a low offer. We’ll also look at non-monetary anchors, like shaping expectations about project scope or expertise before money comes up.

You’ll find examples, simple scripts, and a checklist to help you anchor with more confidence. Whether you’re new to freelancing or looking to improve your negotiation, these tips come from my own experience guiding pricing talks and building better client relationships.

understanding anchoring in tech pricing

the psychology behind first numbers

Anchoring is a mental shortcut where the first number mentioned in a negotiation shapes everything that comes after—even if it’s random or off-topic. For tech freelancers and consultants, this might mean that the first rate or project size discussed becomes the main reference point. Even people with lots of negotiation experience (myself included) can be swayed by early numbers. For example, if a client casually suggests a daily rate, that figure often shapes every later offer. Research in behavioral science shows this bias is very strong and can even change what people are willing to pay for tech services, even if the first number is random.

Anchoring doesn’t only affect beginners. Even experts, like real estate agents, are often influenced by the first listing price they see. I’ve seen this play out in tech freelancing too, where talks often start informally and the first number can show up in a chat or email.

Anchors can appear anywhere: proposals, emails, even simple messages. The first price or scope, whether a single number or a range, makes everything that follows feel normal by comparison. Noticing when an anchor is set is the first step in using it to your benefit. No matter if it’s a formal proposal or a quick note, that first number is hard to ignore.

why anchoring matters for tech independents

For tech freelancers, anchoring isn’t just some theory—it can decide if you’re paid fairly or stuck with low rates. Many independents lose out by letting clients give the first anchor, or by sharing their own rates too fast. For example, I once answered “What’s your usual rate?” before discussing the project’s needs, and the rest of the talk centered on that number. Research shows it helps to set the anchor yourself, as it frames the whole discussion. But it’s also possible to anchor too low or too high.

Anchoring works differently depending on whether you price by the hour, by project, or based on value delivered—each model requires a tailored approach to setting the first number. When I price by the hour, I anchor with a clear, data-backed rate. For project-based work, I focus on the scope and outcomes before mentioning a number. With value-based pricing, I anchor around the impact or ROI for the client, which often leads to higher fees but requires more explanation.

If you set an anchor too low, you might get stuck with less pay. But if you anchor very high without good reason, clients may back away. Finding a good middle ground is best: aim high but always support it with your skills, experience, or some market data. Here are a few tips I’ve picked up:
- Show your value before mentioning money
- Justify your anchor with proof or examples
- Adjust your style to fit the client’s way of talking

This skill is even more important across Europe, where negotiation habits change from place to place.

Knowing how anchoring works lets tech independents approach talks with more confidence. In Europe, where each country has its own habits and expectations, this is a useful tool. Next, let’s see why timing and framing your anchor is so important.

timing and framing your anchor

when to anchor

It works best to introduce your anchor right after showing your expertise—with portfolio samples, past work, or good feedback—but before talking numbers. This makes your anchor feel earned and reasonable, building a solid base for the discussion. If the client brings up money first, I try to steer the talk back to value: show your skills, build credibility, then add your anchor.

Letting the client anchor first might feel easier, but it can set you up to argue from a point that doesn’t match your value. Usually, setting the first number helps you guide the talk towards your goals. Still, sometimes letting the client go first makes sense, for example, if you’re unsure about usual rates or think the client has a very strict budget.

If there’s doubt about normal pay or what the project covers, listening to the client’s anchor can give you useful info. You can then use it to answer with your own, well-supported number. Once you know the right moment, the next step is to frame your anchor well.

framing your anchor

Anchors can be a single number or a range. One number is strong and shows confidence. A range (like €8,000 to €10,000) means you’re open to talk. The right approach depends on:
- How sure you are about your value
- The client’s personality and background
- How big or complicated the project is

Whatever you pick, always give a clear reason. In some places, giving a precise number looks more professional. Other cultures like a range for its flexibility. Noticing these differences helps you anchor in a way the client will accept.

Support your anchor with reasons—market info, your skills, or past work. This makes your anchor sound reasonable and helps clients trust your offer. Anchoring doesn’t just start with a number; everything building up to price, like talking about your value, primes the client for the rate.

Often, anchoring starts before price is even discussed. Sharing past wins, testimonials, or scope details all set the stage. For example, saying “My projects typically start at €5,000” during an early call can block lowball offers and positions your service as premium right away. This filters out clients who aren’t a match and keeps talks professional.

When I co-founded a cross-border e-commerce platform, I found that anchoring with a range worked best for international clients who valued flexibility. For local clients in Berlin, a single, well-justified number was more effective. Sometimes, I forget the right English word and just use the French one in my notes—clients usually appreciate the honesty and it breaks the ice.

But anchoring is rarely the same everywhere in Europe, since habits change depending where you are.

anchoring across cultures

regional styles

Across Europe, negotiation can look very different, and how you anchor matters a lot. In Northern Europe like Scandinavia and Germany, talks are usually direct and rely on facts. Presenting a simple anchor, backed by data, works well here. Overstating or exaggerating can quickly make clients lose trust.

In Western Europe, for example France and the Netherlands, fairness and openness are important. Talks are normally formal, so be flexible and always explain your anchor. People prefer seeing different sides, so being too strict or aggressive can turn things bad. A balanced approach, like offering a range or being open to discuss, is better.

In Southern and Eastern Europe, relationships play a bigger part. Here, negotiations can take more time and it’s normal to start with higher anchors since bargaining is expected. People may use emotional arguments and spend time building trust before finalizing anything. There can be several rounds of talk before everyone agrees.

When I led a multicultural team in Berlin, I noticed that German clients responded best to direct anchors with clear data, while French clients preferred a more flexible approach. During my years running an IT services company in Paris and Beijing, I learned that anchoring strategies had to adapt not just to language but to local business customs. In Beijing, for example, initial anchors were often seen as just the start of a long dance, while in Paris, a well-explained anchor could set the tone for the whole project.

adapting your style

Adapting your style to fit what’s normal locally makes a big difference. In direct places like Germany or the Netherlands, a clear anchor with data usually works best. Something like, “Based on past projects, my rate is €X” makes your logic clear.

In more indirect places, such as France or Italy, being gentler is better. Introduce your anchor with context and show you care about working together: “Given the project and our shared goals, my usual rate is €X.” This shows respect and helps build a good relationship.

Notice signs like how formal the chat is, the tone, and if there’s a clear boss in the room. Where there’s more respect for hierarchy, for example Spain or Italy, focus on delivering your anchor confidently to the main decision maker. Adjust your style according to the client—who talks, how formal they sound, and how structured things are. Your anchor is not just about price; how you present yourself matters too.

anchoring beyond money

using non-monetary anchors

Non-monetary anchors—like project features, delivery speed, or service levels—can shift talks before price comes up. For example, starting with a premium package or faster delivery makes standard options look more attractive and valuable. Studies show that showing higher options early sets a base that shifts other choices. Portfolios and testimonials also anchor expectations. For tech workers, these non-monetary anchors are a good way to guide discussions and raise the perceived value of your usual offer.

Portfolio samples and testimonials are strong anchors by showing what you did for others and building up your expertise even before talking price. These work like social proof, making clients expect better service—and higher fees—just by seeing past wins. When clients see great results, they are more likely to connect your work with higher value.

Timeline anchors can take the price off the center. If you suggest a longer delivery time at first, then offer a faster premium option, it can make the quick option look more appealing. It shifts the talk to urgency and value, not just price. For example, if I explain that usual delivery is six weeks but can make it three for another fee, clients often see the faster service as worth it. This helps justify better rates and keeps focus on outcomes, not just cost.

framing expertise before price

Opening talks with your special skills or experience creates a mental anchor for quality. This makes later rates feel natural, since you already showed your worth. Leading with expertise primes clients to see higher fees as reasonable. Stories and examples can help here. With a background in science and analytics, talking about results and using data has set a clear anchor for value in past client meetings. Showing your authority early on can quietly guide the whole conversation.

Portfolio examples also keep the talk focused on what you can bring, not just price. Sharing a quick story about a project that led to good results gets everyone thinking about the benefits. When clients focus on outcomes, they are less likely to only worry about the cost and more open to what you are offering.

But what if the client sets the anchor first?

regaining control when clients anchor first

handling low client anchors

When a client leads with a low anchor, such as saying their budget is much less than you hoped, don’t let this set the main tone. Instead, come back with your own anchor, clearly explained. This resets the talk and pulls things closer to where you want them. A practical way is to pause, note the client’s figure, then present your own, backed by experience or past projects. Counter-anchoring like this can help shift talks in your favor.

You can also use external benchmarks. Mentioning what others in the market charge helps push back against very low offers. For example: “Market rates for this type of work are usually higher, given the scope we talked about.” Using known standards adds credibility to your anchor.

It helps to directly note and reject a low anchor before sharing your own. Something like, “I get that your budget is tight, but for the value and work discussed, my usual rate is...” shows you see their point but also stand firm. This reframes the talk and builds trust by showing your professionalism.

Staying calm and confident matters as much as any strategy. Even if the client keeps pushing, keeping your cool reminds them of your value and steers the talk properly.

staying confident under pressure

Preparation helps with hard moments. Practicing your anchor statements or having notes ready can make your reply smoother, even under stress. A checklist of key points and reasons for your cost helps keep anxiety low.

It’s easy to feel rattled when a client pushes back hard, but remembering your past wins can give you the courage to stand firm. Before tough negotiations, I often review feedback from past clients in Lisbon to remind myself of my strengths—this small ritual helps me stay grounded. Sometimes, I’ll even reread a thank-you email from a project that went well. These little reminders can make a big difference when you’re feeling isolated or anxious.

Mental routines help too. A quick reminder of your strengths or a flashback to past wins can boost your mood and assertiveness. Trying to visualize a good talk helps focus. For example:
- Review your past work or testimonials before a call
- Imagine yourself having a calm, confident chat
- Practice replies to common objections

Look for signs that it might be time to pause or maybe not continue. Things like fast dismissals, interruptions, or rude comments are warning signs. Catching these early saves time and keeps your boundaries clear.

Spotting these signals early lets you keep control and set limits. If talks go in circles or the client is never respectful, stepping back or walking away can be the right thing to do.

quick-start anchoring toolkit

anchoring templates

Simple scripts can make anchoring easier, especially for work across several countries. A clear anchor, with good reasons, sets the mood and steers the negotiation well.

  • Direct with reasons: “Based on my experience and what’s usual now, my standard rate for this work is €X per hour.”
  • Compare to the market: “Typical rates for these projects are €X to €Y; given my background, I suggest €Z.”
  • Flexible introduction: “My rates usually start at €X, depending on project details—happy to talk about what fits for you.”

Having a checklist can help you prepare and avoid mistakes.

checklist and red flags

A quick checklist to keep your anchoring clear:
- Anchor only after showing your value
- Justify anchors with data or experience
- Adjust your approach for local style
- Notice client reactions before naming a number

Red flags to watch out for:
- Immediate pushback (“We never pay that much”)
- Avoiding the money talk
- Demanding endless explanations
- Low comparison anchors (“Others charge half”)
- Rude behavior or sarcasm

Some mindset tricks can help get you in the right headspace before tough talks.

mindset cues for confident anchoring

Before you negotiate, try these steps:
- Prepare some key scripts
- Give yourself a quick boost about your strengths
- Picture a good outcome
- Do a simple power pose for more confidence
- Remember your past wins

I like to take a short walk in my Lisbon neighborhood before a negotiation call—it clears my mind and helps me focus. Small routines make anchoring more natural, even in difficult conversations.

For me, mastering anchoring has been less about numbers and more about building trust—both with clients and with myself. Every negotiation is a chance to set the tone, show your value, and create healthier, more balanced working relationships.

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SwitchUp
SwitchUp is dedicated to creating a smart assistant designed to oversee customer energy contracts, consistently searching the market for better offers.

In 2017, I joined the company to lead a transformation plan towards a scalable solution. Since then, the company has grown to manage 200,000 regular customers, with the capacity to optimize up to 30,000 plans each month.Role:
In my role as Hands-On CTO, I:
- Architected a future-proof microservices-based solution.
- Developed and championed a multi-year roadmap for tech development.
- Built and managed a high-performing engineering team.
- Contributed directly to maintaining and evolving the legacy system for optimal performance.
Challenges:
Balancing short-term needs with long-term vision was crucial for this rapidly scaling business. Resource constraints demanded strategic prioritization. Addressing urgent requirements like launching new collaborations quickly could compromise long-term architectural stability and scalability, potentially hindering future integration and codebase sustainability.
Technologies:
Proficient in Ruby (versions 2 and 3), Ruby on Rails (versions 4 to 7), AWS, Heroku, Redis, Tailwind CSS, JWT, and implementing microservices architectures.

Arik Meyer's Endorsement of Gilles Crofils
Second Bureau Logo

Second Bureau
Second Bureau was a French company that I founded with a partner experienced in the e-retail.
Rooted in agile methods, we assisted our clients in making or optimizing their internet presence - e-commerce, m-commerce and social marketing. Our multicultural teams located in Beijing and Paris supported French companies in their ventures into the Chinese market

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